Question 1

What is OSO money?

Accepted Answer

A regulated treasury and payments platform built specifically for businesses operating in and with emerging markets, not a generic international payments provider retrofitted for EM corridors.

Question 2

Who can use OSO money?

Accepted Answer

Businesses collecting, converting, or settling funds across emerging markets, including financial institutions, importers/exporters, e-commerce, crypto/fintech, SMEs, corporates, and NGOs.

Question 3

Which emerging markets do you operate in?

Accepted Answer

Our infrastructure is built around Africa and the Middle East, with global settlement reach into G10 currencies and 148 additional settlement currencies.

Question 4

What currencies do you support?

Accepted Answer

G10 currencies (USD, GBP, EUR and more) plus 148 additional settlement currencies, including local and emerging market currencies.

Question 5

Do you offer interest-bearing accounts?

Accepted Answer

Yes. Held balances earn yield at transparent rates, with flexible access to your funds.

Question 6

What is the RHS FX Network?

Accepted Answer

Our institutional liquidity network, giving access to competitive FX pricing and reduced conversion costs versus standard bank spreads, particularly on emerging market currency pairs, where spreads are typically widest.

Question 7

Why are FX costs higher in emerging markets?

Accepted Answer

EM currency pairs typically have thinner liquidity and wider bank spreads, often 2–5%, than G10 pairs. OSO money’s institutional liquidity access is built specifically to close that gap.

Question 8

Can I collect payments in local emerging market currencies?

Accepted Answer

Yes. Named local collection accounts let you receive funds in your customers’ or counterparties’ local currency, without forcing them through international transfer processes.

Question 9

How is OSO money regulated?

Accepted Answer

OSO money is the trading name of CGI Foreign Exchange (Pty) Ltd (FSP No. 26368), regulated by the Financial Sector Conduct Authority (FSCA).

Question 10

Who holds client funds?

Accepted Answer

Funds are held in segregated accounts with regulated banking partners, including Capitec Bank, never on OSO money’s own balance sheet.

Question 11

How is South African Exchange Control handled?

Accepted Answer

Transactions involving South African Rand are processed via an Authorised Dealer in line with South African Reserve Bank (SARB) Exchange Control regulations, and remain subject to regulatory approval and reporting requirements.

Question 12

How do you handle compliance across multiple emerging market jurisdictions?

Accepted Answer

OSO money’s onboarding and risk-profiling sit alongside partner-bank transaction monitoring and sanctions screening, so compliance requirements are met at both the platform and execution layer, market by market.

Question 13

Is my business exposed to more risk using an emerging-market-focused provider?

Accepted Answer

Client funds are held through the same regulated, segregated-account structure regardless of which market or currency you’re operating in. However, cross-border payments and foreign exchange always carry some risk, including exchange-rate movements, settlement delays and the rules of each local market. Please read our Risk Statement before transacting.

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