Cookie Policy

1. About this Policy

This Cookie Policy explains how CGI Foreign Exchange (Pty) Ltd, trading as OSO money (“OSO money”, “we”, “us” or “our”), uses cookies and similar technologies on the website at oso.money (the “Website”). It should be read together with our Privacy Policy, which explains how we process personal information in line with the Protection of Personal Information Act, 2013 (POPIA) and, where applicable, the UK and EU General Data Protection Regulation (GDPR).

2. What Cookies Are

Cookies are small text files placed on your device when you visit a website. Similar technologies, such as browser local storage, work in a comparable way. They allow a website to remember your actions and preferences and help the website owner understand how the site is used.

Cookies set by us are “first-party” cookies. Cookies set by another organisation, such as an analytics provider, are “third-party” cookies.

3. Categories of Cookies We Use

Strictly necessary

These are required for the Website to work and to remember your cookie choice. They cannot be switched off through our banner.

• oso_cookie_consent (first-party cookie and local storage): records whether you accepted or rejected non-essential cookies. Retention: 12 months.

Analytics (only with your consent)

These help us understand how visitors use the Website so we can improve it. We use Google Analytics with Google Consent Mode. Analytics cookies are not set unless you select “Accept all”.

• _ga (Google Analytics): distinguishes unique visitors. Retention: up to 2 years.
• _ga_<container-id> (Google Analytics): maintains session state. Retention: up to 2 years.

We do not use advertising or marketing cookies on the Website.

Client platform

The OSO money client platform at client.oso.money uses its own strictly necessary cookies for secure login, session management and fraud prevention. These are required to provide the Services you have requested.

4. Third Parties

Google Analytics is provided by Google LLC. Where analytics cookies are accepted, Google may process data about your use of the Website, including an IP address, on servers outside South Africa. Further information is available in Google’s privacy policy at policies.google.com/privacy.

5. Your Choices

When you first visit the Website, a banner asks you to “Accept all” or “Reject non-essential” cookies. Until you choose, analytics storage is denied by default.

You can change your mind at any time. To withdraw consent, clear cookies and site data for oso.money in your browser; the banner will then reappear and you can make a new choice.

You can also block or delete cookies through your browser settings. Blocking strictly necessary cookies may affect how the Website works.

6. Changes to this Policy

We may update this Cookie Policy to reflect changes in the cookies we use or in legal requirements. The date at the top of this page shows when it was last updated.

7. Contact

Questions about this Cookie Policy can be sent to [email protected].