Treating Customers Fairly (TCF) Policy
Last Updated: 2 September 2026
OSO Money applies Treating Customers Fairly (TCF) principles across its TOC model.
This includes:
- Clear separation between platform services (OSO) and regulated execution (banking partners)
- Transparent pricing and FX spreads
- Suitability of services based on client profile
- Consistent communication across onboarding, execution, and settlement
We continuously monitor partner performance to ensure fair client outcomes.